CANCELLATION & LATENESS POLICIES

CANCELLATIONS/NO-SHOWS

  • If you need to cancel your appointment, please do so by 3:00pm the day prior to the appointment.  If an appointment is missed, canceled or changed after 3:00pm, the usual rate for the session will be charged.

LATENESS

  • Appointment times have been reserved exclusively for you.  If you arrive less than 30 minutes late, your session may be shortened in order to accommodate patients whose appointments directly follow your session.  Regardless of the length of the treatment, you will be responsible for the rate of the full session.

  • If you arrive more than 30 minutes late you will be charged the rate of the full session and may be asked to forfeit your session.   

  • Point to Health Acupuncture understands there are times when cancellations may be necessary on short notice and reserves the right to waive fees under certain circumstances such as emergencies and acts of nature.

  • The cancellation and no show fees are the sole responsibility of the patient and must be paid in full before the next appointment.